Right of withdrawal

Pursuant to Legislative Decree 206/2005 (Consumer Code):

  • It can be exercised within 14 days from delivery.

  • It is reserved for consumers (natural persons).

  • Not applicable to VAT‑registered businesses.

  • The return shipping costs are the responsibility of the buyer.

  • The right lapses if the product is not intact.


Method of exercise

Within 14 days, send notification via:

Indicating:

  • Item code

  • Product description

  • Bank details

  • Reference email

Address:

ITALPARK SRL
2 Roncalli Street
25022 BORGO SAN GIACOMO
BRESCIA
ITALY

The refund will be issued within 10 working days from the receipt and inspection of the goods (shipping costs excluded).


Exclusions

The right of withdrawal does not apply to:

  • Customised or made‑to‑order products

  • Products modified or coloured on request

  • In‑store purchases

  • VAT‑registered customers

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